Privacy Policy Statement, Disclosure and Disclaimer

Please read our Privacy Policy Statement and Disclosure to familiarise yourself with how we information collected from your enquiry on our website may be used. Please note that you can edit, update, correct or delete such information and the security procedures that we have implemented to protect your privacy.

We respect the privacy of every individual who visits its Web Sites and any information collected about you will be used to first fulfil any service you might request and secondly improve how as a Company we serve you. We do this by making appropriate use of the information. All registration information and email addresses will be kept strictly confidential and will not be shared or sold to any corporation or individuals.

We will only use it for the purpose of sending you the information about our program. You can elect to delete your name from our database at any time you wish. This information will not be disclosed to anyone outside of Prolong Group Ltd, its affiliated or associated companies, and the dealers, agencies and licensees of any of these companies, and any other companies with which Prolong Group Ltdhas directly or indirectly arranged services for your benefit. It will be treated in accordance with the relevant legal provisions concerning data protection and may be initially stored and processed anywhere in the world. It will be used only in the connection with the marketing of Prolong Group Ltd and related products and services.

You have the right as an individual to find out what information we hold about you and make corrections if necessary; you also have the right to ask us to not use the information. We will make all practical efforts to respect your wishes. However certain legislation might prevent this.

By accessing or using the Web site, you agree to the terms Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.Prolong Group Ltdreserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to he most current version of the Online Privacy Policy at the time of such use.


The Data Protection Act 1998 and the General Data Protection Regulation (GDPR) regulates the processing of information relating to you and grants you various rights in relation to your personal data.

Prolong Group Ltd is committed to ensuring that your privacy is protected and that it complies with its obligations under the Data Protection Act and General Data Protection Regulation. Our Privacy & Security and Cookies Policy in the Advice Centre of this website explains how we will treat any personal information that you provide to us when you use this site. It also outlines how we use internet cookies and some of the security measures that we take in order to protect your privacy, as well as giving certain assurances on things we will not do.

The information we collect and how we use it:

When you register on our website, we collect information about you and your organisation such as your name or company name, address, job title, e-mail address and phone number. We gather this information to allow us to process your registration and efficiently administer transactions and deliveries, as well as using it to develop and improve our services.

We may use aggregated information for the purposes of tracking the usage of our services and in order to help us develop and improve the website and such services. We may pass this information to third parties. The aggregated information and statistics will not, however, include details that can be used to identify you.

We may have received personal information about you from other companies and organisations (for example, marketing purposes) and we rely on these third parties to obtain your consent for us to use this information. Please be confident about giving us all the information we require to process your order. We have in place state of the art systems to protect your personal information and payment card details.

  • This site is PCI-DSS compliant and certified by McAfee.
  • This site uses SSL PKI to encode all of your data.
  • We don’t store your card details. Some online retailers store your card details. If they have a security breach a fraudster can steal these details.
  • We use 3D-Secure, Address Verification Service (AVS) and our own fraud detection systems to prevent fraud against us.
  • All payments are made via secure
  • All paperwork is shredded or kept in our secure DUALCOM, IP-Cam and security patrolled unit.

Data Protection:

For your safety we (Prolong Group Ltd) will be registered with the Information Commissioner for Data Protection.
For more information on Privacy and Data Protection and to confirm our Registration enter our Reg No. into the search tool on the Information Commissioners Office website

Identity Theft:

If you believe you are the victim of identity theft you should:

The CBD Oil products are sold as a food supplement and not be used as a substitute for a varied and healthy balanced diet, with an active and healthy lifestyle. The statements & references to products found on our site have not been evaluated by the FSA (Food Standards Agency).
Our products are not intended to diagnose, treat, cure or prevent any disease. Information supplied here is not intended to replace advice from your doctor and you should Consult your doctor before starting any food supplement program to determine if right for you.

By using our website you agree to By ordering our Prolong Group Ltd products whether from this website or any where else, you acknowledge that you have read, agree, adhere to and accept our Terms and Conditions.